Important Information
While we provide professional and compassionate support, please be aware that this is not a 24-hour or crisis service. Messages, emails, and appointment requests will only be responded to during working hours.
If you are in emotional distress, need immediate support, or feel unsafe, please don’t wait for a scheduled session. Help is available 24/7 from the organisations below.
If You Need Immediate Help
If you or someone else is at risk of harm or in immediate danger, please call 999 or go to your nearest A&E department.
You can also contact one of the following 24/7 support services:
- Samaritans – 116 123
Free, confidential support for anyone in emotional distress, 24/7. - Shout – Text SHOUT to 85258
A free, confidential mental health text service, available 24/7. - NHS 111 – 111
For urgent mental health advice when it’s not an emergency. - Mind Infoline – 0300 123 3393
For information on mental health services, available Mon–Fri, 9am–6pm. - Papyrus HOPELINE247 (for people under 35 and those concerned about them) – 0800 068 4141
- National Domestic Abuse Helpline – 0808 2000 247
24/7 support for anyone experiencing domestic abuse.
What You Can Do While Waiting for Your Appointment
- Talk to someone you trust — A friend, family member, or support line can help you feel less alone.
- Write it down — Journaling your thoughts and feelings can be grounding and help clarify what you need.
- Try grounding or self-soothing techniques — Breathing exercises, mindfulness, or a calming routine can help reduce distress.
Use mental health apps — UK-based apps like MeeTwo, Catch It, Calm, or Headspace can offer guidance and support in the moment.
